Design, Council & Compliance
Plans & Project Management
Procurement & Manufacturing
Build &
Handover
From concept to handover...we do it all!
DoES IOD manage the process to completion?
Yes. From when you sign the building contract, preparing and lodging approvals to cleaning-up the site after practical completion, we manage every aspect of the build that you have asked us to do, until it is ready to be enjoyed.
How long is the planning & approval process?
The approval process is quite complex and involves a lot of moving parts. The types and number of submissions that need to be lodged with the various government departments depend entirely on your project type. Unfortunately, we have no control over how long each department takes to process your approval but please rest assured that we take care of the approval process from start to finish, which includes regular calls to follow-up and monitor the progress of your submission.
We require your existing house plans to commence our drafting.
The new NCC rules that came into effect in late 2024 are complicating the approval process for sunrooms in NSW and Tree Management Plan requirements.
What do I need to do before construction can begin?
Before construction can begin, we kindly ask you to make sure that the building area is clear of any items (including potted plants, outdoor furniture, etc) to ensure that nothing gets accidentally damaged during the construction phase.
Spanline will not take any responsibility for any items that have been damaged due to not being removed prior to construction.
We also ask that pet owners make sure that any dogs are prevented from entering the constructions site for the safety of your pets and our builders. Out of consideration for our builders and their workplace onsite, we appreciate your efforts in ensuring that there are no pet droppings in the immediate construction area prior to and during the construction phase.
Will there be a construction sign at our home?
Yes, we are required to post a sign throughout the construction period. We would like our clients to assist with ensuring that the sign remains properly displayed as required by the council.
Will you communicate with me regarding the progress of my project?
Yes. We will be in touch with you via mail, e-mail and phone to inform you regarding the progress of your project, however, you may not hear from us during the approval stage as it is in the hands of the authorities approving your project.
When do you order the materials for my home addition?
Materials are ordered once a commencement certificate has been issued by the Certifier. This normally occurs within two weeks of approval. As you can appreciate, materials cannot be ordered before this stage as specifications may change due to planning conditions.
Can you work in any weather condition?
We aim to complete your project as quickly as possible, however, the safety of our builders and everyone on site is our number one priority so we adhere to WorkSafe’s legislation and regulations on safe working conditions.
Several aspects of construction cannot be completed in certain weather conditions including rain, thunderstorms, and excessive wind. For example, home additions that require concreting cannot be worked on rainy days or when rain is forecast (due to cancellation fees). Similarly, projects involving scaffolding cannot progress in excessively windy conditions. In these cases, our builders will need to temporarily pause until weather conditions are satisfactory.
How will specialised tradesmen be scheduled?
Some projects require collaboration with specialised trades such as electricians, plumbers, painters, etc. While we manage the project overall, we are unable to schedule their time. We advise them with a work order at which point they will contact you directly to schedule available access.
When do I need to pay?
At the time of entering your Building Contract with our Design Adviser, a payment schedule will be clearly outlined.
The progress claims are designed to match project milestones. For larger jobs we will calculate progress payments on the percentage completed for each milestone.
Payment is required within 5 days of receiving a progress claim. It is important that we receive your progress payment when due to ensure the smooth operation of our business and cash flow demands. Payment cannot be withheld for any reason and unpaid progress payments attract interest.
Practical Completion does not mean that everything is done. It means that the Building Works have reached the stage where the Builder considers that they have been completed in accordance with the Contract, except for minor defects or omissions. Where applicable, it also includes when the Builder has done all it is required to do under these Contracts to enable a certificate of occupancy to be obtained.